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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Illinois Link Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 12 months after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online, phone, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after the claim approval date. You must replace your card.

Department Bureau of Family Nutrition
Address

815-823 E. Monroe
Springfield, IL 62701
United States

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General Contact Information
Phone 217-782-2166 (phone)
Phone 217-524-3354 (phone)
Phone 217-782-2166 (voc)
fax 217-785-5247 (fax)
Phone 1-800-323-4769 (toll-free)
Program Contacts
Stephanie Bess
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Melanie Kluzek
Program Administrator
Check Icon Commodity Supplemental Food Program
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Basic Support
Address

823 E. Monroe St.
Springfield, IL 62701
United States

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General Contact Information
Phone 217-622-2683 (phone)
Program Contacts
Tal Vanek
Food Assistance Program Manager
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Nutrition Department
Address

100 N. First St.
Springfield, IL 62777
United States

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General Contact Information
Phone 217-782-2491 (phone)
Program Contacts
Mark Haller
Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Hoosier Works Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 27, 2023) to submit a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by mail, phone, fax, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days of report of loss or 10 business days after claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department School and Community Nutrition
Address

100 N. Senate Ave.
Indianapolis, IN 46204
United States

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General Contact Information
Phone 317-232-0850 (phone)
Phone 800-537-1142 (toll-free)
Program Contacts
Julie Sutton
Director
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC Program
Branch Vendor Management, Technology, Finance
Address

2 N. Meridian St.
5th Floor
Indianapolis, IN 46204
United States

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General Contact Information
Phone 800-522-0874 (toll-free)
Phone 800-522-0874 (voc)
Program Contacts
Laura Chavez
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Legita Wilson
Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
Joe Ryan
Coordinator
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Assistance
Iowa EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Program Contacts
Kala Shipley
Chief
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Assistance Program
Michigan Bridge Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Oct. 30, 2023) to submit a retroactive claim. Report theft within 60 calendar days of theft date and submit a claim form within 10 more business days (with an additional 10 business days possible upon request). Report theft by phone through the local office call center. Submit claims by mail, electronically, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are available on the day following claim approval. You must re-PIN your card.

Address

P.O. Box 30017
Lansing, MI 48909
United States

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General Contact Information
Phone 517-420-3249 (phone)
Program Contacts
Lori Yelton
Nutritionist
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Office of Health & Nutrition Services
Address

608 W. Allegan St.
(Mailing: P.O. Box 30008, Lansing, MI 48909)
Lansing, MI 48933
United States

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Program Contacts
Aimee Alaniz
Interim Director
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Office of School Support Services
Address

PO Box 30008
Lansing, MI 48909
United States

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General Contact Information
Phone 517-241-2597 (phone)
Program Contacts
Tom Priest
Supervisor
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC Division
Address

Elliott-Larsen Building
320 S. Walnut St., Fifth Floor
Lansing, MI 48933-2014
United States

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General Contact Information
Phone 517-335-8448 (phone)
fax 517-335-8835 (fax)
Phone 1-800-942-1636 (toll-free)
Phone 517-335-8951 (voc)
Program Contacts
Christina Herring-Johnson
Director
Pam Grove
Coordinator
Check Icon Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

400 South Pine Street, 6th Floor
P.O. Box 30676
Lansing, MI 48909
United States

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General Contact Information
fax 517-373-4092 (fax)
Program Contacts
Suzie Genyk
Program Manager
Marla Price
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Minnesota EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 business days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 business days of discovering and submit claim form within 10 more business days. Report theft by phone, mail, or in-person at local offices. Submit claims by mail or in-person at local offices. The state has 10 business days, and 10 additional days if more information is needed, to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after date of claim submission (and an additional 10 business days if more information is needed). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition Services
Address

625 Robert St. N
St. Paul, MN 55155
United States

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General Contact Information
Phone 800-967-2474 (toll-free)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023