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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food and Nutrition Services
North Carolina EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Address

United States

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General Contact Information
Phone 919-707-3127 (phone)
Program Contacts
Heather Barnes
Marketing Specialist
Walter Beal
Director
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

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General Contact Information
Phone 919-964-6110 (phone)
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Melissa Ayscue
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Division of Aging and Adult Services
Address

2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States

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General Contact Information
Phone 919-855-3400 (phone)
fax 919-715-0868 (fax)
Program Contacts
Julie Sundermann
Nutrition Program Consultant
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Nutrition Services Branch
Address

5601 Six Forks Road
Raleigh, NC 27609
United States

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General Contact Information
Phone 919-707-5800 (phone)
Phone 1-800-367-2229 (toll-free)
Phone 919-707-5800 (voc)
fax 919-870-4898 (fax)
Program Contacts
MaryAnne Burghardt
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Address

1914 Mail Service Center
5601 Six Forks Road, First Floor
Raleigh, NC 27699-1914
United States

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General Contact Information
Phone 919-707-5800 (phone)
Phone 866-622-2733 (toll-free)
fax 919-870-4819 (fax)
Program Contacts
Cassandra Williams
Program Manager
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Division of School Nutrition and District Operations
Address

6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States

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General Contact Information
Phone 984-236-2910 (phone)
Program Contacts
Lynn Harvey
Director
Janet Johnson
Assistant Director
Zoe McKay-Tucker
Consultant for Special Programs
Check Icon Fresh Fruit and Vegetable Program
Jennifer Bailey
Section Chief
Check Icon Summer Food Service Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Cherokee Tribal Foods Distribution Program
Address

2260 Old Mission Road
Whittier, NC 28789
United States

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General Contact Information
Phone 828-788-3432 (phone)
fax 828-359-0408 (fax)
Program Contacts
Lindsy Holland-Konieczka
EBCI Office Coordinator
Check Icon Food Distribution Program on Indian Reservations
Amelia Owle-Arkansas
Interim Program Manager
Check Icon Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Address

73 Kaiser Wilnoty Drive
PO Box 1145
Cherokee, NC 28719
United States

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General Contact Information
Phone 828-497-7297 (phone)
fax 828-359-0416 (fax)
Phone 1-800-248-6967 (toll-free)
Phone 919-707-5800 (voc)
Program Contacts
Kim Lambert
Program Manager
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023