Skip to main content
U.S. flag

An official website of the United States government

FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Address

251 Causeway St.
Suite 500
Boston, MA 02114
United States

Map Google Maps
General Contact Information
Phone 617-626-1744 (phone)
fax 617-626-1850 (fax)
Website
https://www.mass.gov/farmers-market-nutrition-program
Program Contacts
Rebecca Davidson
Coordinator
Phone Icon 857-202-7699
Email Icon rebecca.davidson@mass.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Office for Food and Nutrition Programs
Address

135 Santilli Highway
Everett, MA 02149
United States

Map Google Maps
General Contact Information
Phone 781-338-6480 (phone)
fax 781-338-3311 (fax)
Phone 781-338-6467 (phone)
Email Office for Food and Nutrition Programs
Website
Office for Food and Nutrition Programs
Program Contacts
Robert Leshin
Director
Phone Icon 781-338-6477
Email Icon robert.m.leshin@mass.gov
Denise Courtney
Email Icon dcourtney@doe.mass.edu
Kerry Callahan
Phone Icon 781-338-6462
Email Icon kerryc@doe.mass.edu
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramSUN Meals (Summer Food Service Program)USDA Foods in SchoolsNational School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramTeam NutritionFresh Fruit and Vegetable ProgramThe Patrick Leahy Farm to School ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Nutrition Division
Address

250 Washington St.
Sixth Floor
Boston, MA 02108-4619
United States

Map Google Maps
General Contact Information
Phone 617-624-6100 (phone)
Phone 1-800-WIC-1007 (toll-free)
Phone 1-800-942-1007 (toll-free)
Phone 617-624-6143 (voc)
fax 617-624-6179 (fax)
Website
http://www.mass.gov/wic
Program Contacts
Rachel Colchamiro
Acting Director
Email Icon Rachel.Colchamiro@state.ma.us
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Program Name
Food and Nutrition Services
North Carolina EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

Map Google Maps
General Contact Information
Phone 919-964-6110 (phone)
Website
NCDA & CS Food Distribution Division Website
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Phone Icon 919-964-1110
Email Icon Walter.Beal@ncagr.gov
Melissa Ayscue
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Phone Icon 919-575-4490
Email Icon melissa.ayscue@ncagr.gov
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
Phone Icon 919-575-4490
Email Icon kirk.smitherman@ncagr.gov
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramUSDA Foods in Schools
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

United States

Map Google Maps
General Contact Information
Phone 919-707-3127 (phone)
Website
https://www.ncfarmtoschool.com/
Program Contacts
Heather Barnes
Marketing Specialist
Phone Icon 919-707-3127
Email Icon heather.barnes@ncagr.gov
Walter Beal
Director
Phone Icon 919-964-6110
Email Icon Walter.Beal@ncagr.gov
FNS Programs The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Nutrition Services Branch
Address

5601 Six Forks Road
Raleigh, NC 27609
United States

Map Google Maps
General Contact Information
Phone 919-707-5800 (phone)
Phone 1-800-367-2229 (toll-free)
Phone 919-707-5800 (voc)
fax 919-870-4898 (fax)
Website
https://www.ncdhhs.gov/ncwic
Program Contacts
MaryAnne Burghardt
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 919-707-5800
Email Icon maryanne.burghardt@dhhs.nc.gov
FNS Programs Farmers Market Nutrition ProgramSpecial Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Division of Aging and Adult Services
Address

2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States

Map Google Maps
General Contact Information
Phone 919-855-3400 (phone)
fax 919-715-0868 (fax)
Website
https://www.ncdhhs.gov/divisions/aging-and-adult-services/north-carolina-senior…
Program Contacts
Julie Sundermann
Nutrition Program Consultant
Email Icon julie.l.sundermann@dhhs.nc.gov
FNS Programs Seniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

1914 Mail Service Center
5601 Six Forks Road, First Floor
Raleigh, NC 27699-1914
United States

Map Google Maps
General Contact Information
Phone 919-707-5800 (phone)
Phone 866-622-2733 (toll-free)
fax 919-870-4819 (fax)
Website
https://www.nutritionnc.com/snp/index.htm
Program Contacts
Cassandra Williams
Program Manager
Email Icon cassandra.williams@dhhs.nc.gov
FNS Programs Child and Adult Care Food Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Division of School Nutrition and District Operations
Address

6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States

Map Google Maps
General Contact Information
Phone 984-236-2910 (phone)
Website
NCDPI School Nutrition Programs
Program Contacts
Lynn Harvey
Director
Phone Icon 984-236-2901
Email Icon lynn.harvey@dpi.nc.gov
Janet Johnson
Assistant Director
Phone Icon 984-236-2912
Email Icon janet.williamsjohnson@dpi.nc.gov
Zoe McKay-Tucker
Consultant for Special Programs
Check Icon Fresh Fruit and Vegetable Program
Phone Icon 984-236-2636
Email Icon Zoe.McKayTucker@dpi.nc.gov
Jennifer Bailey
Section Chief
Check Icon SUN Meals (Summer Food Service Program)
Phone Icon 984-236-2914
Email Icon Jennifer.Bailey@dpi.nc.gov
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs SUN Meals (Summer Food Service Program)National School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramFresh Fruit and Vegetable Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Cherokee Tribal Foods Distribution Program
Address

2260 Old Mission Road
Whittier, NC 28789
United States

Map Google Maps
General Contact Information
Phone 828-788-3432 (phone)
fax 828-359-0408 (fax)
Website
https://phhs.ebci-nsn.gov/
Program Contacts
Lindsy Holland-Konieczka
EBCI Office Coordinator
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 828-359-9752
Email Icon lindholl@ebci-nsn.gov
Amelia Owle-Arkansas
Interim Program Manager
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 828-359-9757
Email Icon amelowle@ebci-nsn.gov
FNS Programs Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

73 Kaiser Wilnoty Drive
PO Box 1145
Cherokee, NC 28719
United States

Map Google Maps
General Contact Information
Phone 828-497-7297 (phone)
fax 828-359-0416 (fax)
Phone 1-800-248-6967 (toll-free)
Phone 919-707-5800 (voc)
Website
https://phhs.ebci-nsn.gov/
Program Contacts
Kim Lambert
Program Manager
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 828-359-6234
Email Icon kimblamb@nc-cherokee.com
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023